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Fri: 08:45 - 16:00

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We are working

Mon - Thu: 08:45 - 17:00

Fri: 08:45 - 16:00

Sat - Sun: Closed

Supplying your logo & artwork

To personalise your order perfectly, we prefer to receive a vector file of your logo or design. Don't have one to hand? No stress — our graphic team is happy to help.

Which file format should I send?

Please use one of the following vector formats. This guarantees razor-sharp results across all your promotional gifts, items, or corporate clothing.

  • AI (Adobe Illustrator)

  • EPS (Encapsulated PostScript)

  • PDF (Vector PDF)

Specifications for correctly supplying logo and artwork for promotional gifts
Visual difference between a vector file and pixel image when scaling a logo

Why a Vector file?

Vector artwork delivers the very best print quality. Unlike pixel-based images, vector files can be scaled up or down indefinitely without any loss of quality.

Where Can I Find My Vector Logo?

It's often closer than you think! Your vector logo is usually readily available from:

  • The graphic designer or agency that created it

  • Your marketing department

  • Your IT or communications team

  • Your company's brand guidelines or brand book

Options and free file check by Pasco when a vector logo is missing

No Vector file? No stress!

Simply send us what you have and we'll happily explore the options:

  • Free check of your files.

  • Free conversion of simple logos and text.

  • Complex designs or illustrations: €60 per hour (we will always let you know in advance if any costs apply).

Working together this way, we ensure your logo or design is always reproduced to the highest possible print quality.

Step-by-step 4-stage process from artwork submission to digital proof sign-off

🔄 How the digital proof process works

From your logo to the perfect personalised corporate gift — in 4 clear steps:

  1. Supply: You send us your logo, text, or design.

  2. Design: Our studio creates your free digital proof.

  3. Review: You review the proof and share any feedback.

  4. Production: Once you've given your final approval, we start production.

Overview of terms for free digital proofs and rates for additional revisions

Proof 1 and 2 are free

We personalise your order entirely around your requirements — your logo, text, or design, crafted to match your brief. Production only begins after your approval:

  • Digital proof 1: Free

  • Digital proof 2: Free

  • From digital proof 3 onwards: €15 per additional proof.

⚠️ Tip: Working to a deadline? Please send us your complete and correct branding details from the outset. The more complete your brief, the fewer proofs are needed — and the faster we can move into production.

Golden tips for fast delivery when working to a deadline or open day via Pasco

Do you have a deadline?

Let us know when placing your enquiry or order — and we'll do everything we can to make it work:

  • Clearly state your deadline when placing your order.

  • We'll plan the production schedule to give you the best possible lead time.

  • We'll give you clear, honest guidance on realistic delivery timescales.

  • We'll do everything we can to keep your order on track.

💡 Our golden tip for the fastest delivery:

  1. Place your order as soon as possible.

  2. Send your logo and complete branding details straight away.

  3. Approve the digital proof promptly — the quicker your sign-off, the sooner we go into production.

Any questions?

Have any questions about your logo size, file formats, or printing method? Get in touch — our team is always on hand to help you personally, with expert guidance at every step.