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This product is normally not printed with your logo. Would you like the article personalised? Contact us.
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Overview of the Ordering Process
Once you place your order online, you'll immediately receive an e-mail confirmation. Shortly after (during business hours), you'll receive an email from the Customer Care representative (or your Account Manager) who will be taking personal care of your order. Through our online platform you can follow up the progression of your order from start to finish.
If you order with print, the next thing you'll receive is a link to your “e-proof” showing your artwork on a mockup of the item(s) you're purchasing. There you'll have the opportunity to approve it or make suggestions for changes. Remember, nothing goes into production without your approval!
How much are the delivery costs?
Shipping is free for orders starting from 50 Euro for one address in Belgium, the Netherlands, Germany, France and Luxemburg. For deliveries in other countries of the European Union we rely on DHL, DPD, GLS or UPS. You pay the actual transport price at wholesale rate. Nothing more, nothing less.
Submit your logo/image/artwork in a VECTOR FORMAT in ADOBE ILLUSTRATOR, PDF or EPS format. This artwork has the best quality and can be adjusted by our studio without impacting the quality of the result. Supply logos in vector. Put texts, typographies and fonts in outlines. If the imprint is bleed, please give it 3 mm extra image.
TIP: If you don’t have the information in vector .AI or .EPS, try your graphic or IT department as they should have these files in the correct format. Just send them to us and we will produce and send you a perfect digital proof.
If the files are definitely not available in vector, our studio will create a new file. This service will be charged € 50/ hour. The quality of the digital proof that we will send you depends on the quality of the artwork you’ve sent us.
A JPG file is pixelated. When you zoom in or make the picture bigger it becomes less clear and more pixelated. A file with pixels (jpeg, png, tiff…) with a quality of less than 300 dpi cannot be used. This also stands for a Word file. Watch out! Converting a JPG file into PDF or EPS is not the solution. In order to vectorise a file you need a professional program like Adobe Illustrator.
Pay secured with several well known (online) payment methods like MasterCard, Visa, Bancontact, iDeal, Apple Pay …
You don’t have the possibility to pay online as a company, government or NGO? You want to pay afterwards with invoice? That is not a problem!
As a creditworthy company or government you can easily pay afterwards at Pasco. The term of payment for companies and governments is 30 days, unless otherwise agreed.
How order online and pay afterwards?
Simple! When completing your online order you choose for option “Order and pay via bank transfer”. This way you can order first and pay afterwards.
You prefer paying easily and securely online
You don’t have a VAT number, you are a private person or you prefer paying comfortably and easily online. Choose paying online securely by well known payment methods like Bancontact, iDeal, MasterCard, Visa, Apple Pay…
You always receive an invoice
Shortly after the delivery of your order you receive an invoice via mail. You don’t have to ask for this, this will be automatically sent to your mail address or the invoicing mail address of your company or organisation.